Emergency shelter and transitional housing

WBHDC opened Marshall House as an emergency shelter in September 2006. Marshall House helps those in our community who struggle with homelessness, which may be caused by a lack of appropriate housing options, substance abuse, mental health issues, poverty, sudden unemployment and other issues.  WBHDC offers a variety of services in addition to shelter to help residents obtain permanent housing – we offer, where it is received, a ‘hand up’ instead of a ‘hand out.’ Marshall House is currently funded to provide 100 beds on its main floor to individuals who require shelter.

properties_emergency_shelterThe emergency shelter is open daily from 5:00 p.m. to 9:00 a.m. Dinner and continental breakfast is provided, as are shower facilities and personal hygiene products.

Marshall House also provides transitional housing as part of the Regional Municipality’s “10-Year Plan to End Homelessness” under the Housing First model.  It offers 19 units with a shared kitchen, and 10 one-bedroom apartments on its second and third floors.

Because WBHDC provides the most basic needs of living – shelter and food – clients are able to focus on other factors that affect their well-being so they may break the cycle of homelessness.


Maximum annual household income thresholds are in place for each available transitional rental unit.  These thresholds are set for the calendar year and are reviewed annually.

Emergency shelter and transitional housing portfolio

Marshall House – Built Units Program Details Vacancy
Homeless shelter 2006 100 beds Shelter 100 shelter beds for immediate help to the homeless. Determined nightly
Housing First 2006 29 units Shelter 19 units with shared kitchens and 10 studio apartments for Housing First clients. Y